To be covered for the valuable death in service (non-Primark employees only*) and ill health benefits, new members will usually need to provide information on any pre-existing medical conditions. The process for this is explained below, but please remember that the medical information you provide must be as at the date that you joined the Scheme. More information can also be found in your new joiner letter.
Step 1 - check the list below
- Multiple Sclerosis
- Motor Neurone Disease
- Any disorder of the kidneys
- Stress, Anxiety or Psychiatric illness (for which you have received treatment)
- Diabetes
- Any disorder of the heart, including murmur, stroke, chest pain, palpitations
- Any blood circulatory problem including haemorrhage or clots
- Any form of cancer, including leukaemia, tumour or growth, including moles that a healthcare practitioner has advised may be cancerous
- HIV
Step 2 - contact Group Pensions
If you have been diagnosed with any of these conditions, you need to call the team on 0800 090 2267, they will take your details over the phone and send you confirmation in writing of any restrictions.
If you have never been diagnosed with any of these conditions, you do not need to do anything and will be automatically covered.
Step 1 - check the list below
- Multiple Sclerosis
- Motor Neurone Disease
- Any disorder of the kidneys
- Stress, Anxiety or Psychiatric illness (for which you have received treatment)
- Diabetes
- Any disorder of the heart, including murmur, stroke, chest pain, palpitations
- Any blood circulatory problem including haemorrhage or clots
- Any form of cancer, including leukaemia, tumour or growth, including moles that a healthcare practitioner has advised may be cancerous
- HIV
Step 2 - contact Group Pensions
If you have been diagnosed with any of these conditions, you need to call the team on 0800 090 2267, they will take your details over the phone and send you confirmation in writing of any restrictions.
If you have never been diagnosed with any of these conditions, you need to send an email to our dedicated mailbox lifecoverconfirmation@abfoods.com, confirming the following information:
- Your name
- Your member number (or your date of birth if you don’t know your member number)
- The statement - “I do not have any of the medical conditions listed”
You will then be issued with a letter confirming that you’re covered.
If you joined or rejoined the Scheme after taking flexible retirement, you do not need to make a medical declaration to be covered for death in service or ill-health benefits. Your cover will continue without you needing to take any action.
It is important to note that a false declaration could lead to non-payment of benefits at a later date and it is your health condition at the time you joined the Scheme that applies.
All calls to the above phone number are recorded and the information taken will be used solely to assess the provision of benefits for death in service and ill health retirement.
If you joined the DC Section immediately following flexible retirement or following the transfer from CEVA, Holgran, or Fleming Howden, you should already be covered.
*If you are a Primark employee, from 13 September 2026, your death in service cover is no longer provided through the Scheme, however, you will usually still need to complete the above steps to ensure you are covered for ill-health benefits. You can read more about what death benefits are payable through the Scheme in different circumstances here.